Effective Date: application release date
EverSave takes the security of its users' personal information and data very seriously, strictly comply with the personal information protection regulations (including but not limited to GDPR, CCPA, Children's Online Privacy Protection Act Coppa, etc.) that are universally applicable, is committed to providing global users with a safe and reliable network disk storage services. This privacy policy is intended to clearly inform you of our complete rules for the collection, use, storage, and protection of user information, as well as your associated rights. Please read and understand this policy carefully before registering and using EverSave. You will be deemed to have agreed to all terms of this privacy policy by using our service.
1. Scope of application
1.1 service coverage
This privacy policy applies to all EverSave network disk services that users access via any terminal device, including, but not limited to, computers, smartphones, tablets, etc. , covers file upload, storage, download, synchronization, sharing and related additional functions.
Exclusion of third-party services
This policy does not apply to independent services provided by third parties through the EverSave platform. Third party services are subject to their own privacy policies. We recommend that you carefully review the privacy policies of the corresponding third parties before using them.
1.1.2 definition of liability for disclosure of information
This policy does not cover public information posted by users on the EverSave platform. Users are responsible for the dissemination and use of such information.
Collection and types of information
2.1 account registration information
Basic registration information
When you register for an EverSave account, you will need to provide a valid email address and set your account password, which will be used for account login verification, password retrieval, and receiving notifications of important services.
2.1.2 third-party login information
If you choose to log in through a third-party account (such as a Google account, Apple ID, etc.) , we will only obtain the account identification information authorized by the third-party platform, and will not collect the core privacy data of the third-party account.
2.2 information in service usage
2.2.1 basic equipment information
To ensure service compatibility and account security, we will collect the type of device you are using, operating system version, Unique Device Identifier, device network configuration information, this type of information is used only to identify the abnormal state of the device and does not correlate with personal identity characteristics.
2.2.2 service log information
Automatically record the related operation log of the service, including file upload and download time, file type and size, sharing link creation and access record, login time and corresponding IP address, etc. , used for troubleshooting and service optimization.
2.3 description of sensitive information
Responsibility for the management of sensitive information
If your files contain sensitive personal information (such as passport scans, bank account information, medical records, etc.) , you are responsible for the storage and management of such information. We only provide encrypted storage services, does not actively identify and extract the content.
Rules for the use of information
3.1 Core Service purposes
3.1.1 basic services support
Based on the collected information, EVERSAVE provides you with core functions such as file storage, cross-device synchronization, and link sharing to ensure smooth access to EVERSAVE's services on different terminals.
Notification of necessary information
Through the account bound mailbox, to push you account security reminder, terms of service update notification and other necessary information, you can set up your own block through the mailbox non-essential notification.
3.2 optimisation and Safe Use
Analysis of service optimization
The collected non-identity log information is summarized and analyzed to optimize system performance, improve file transfer speed, repair service failures, etc. . The analysis results will not be associated with specific user identities.
3.2.2 prevention and control of security risks
Using the device information and log log, identify abnormal login behavior (such as remote unfamiliar IP login) , and timely send you security warnings to protect the account and storage data security.
3.3 prohibited uses
Non-authorized use restrictions
We will not use your personal information for any purpose unrelated to the core services of EverSave, in particular for commercial marketing, without your express written consent.
Storage and protection of information
4.1 storage-related specifications
4.1.1 storage locations and service providers
Your account information and stored files will be stored in a global cluster of compliant cloud servers, such as AWS and Microsoft Azure, in the US, Singapore, Germany, and other data protection compliant jurisdictions.
4.1.2 storage period rules
The data storage period follows the"Minimum necessary" principle, the account will continue to retain data for you; if the account for 24 consecutive months without any log-in records, we will notify you by email, overdue not respond, the data will be encrypted archive, archived can still be recovered through account activation.
4.2 safety precautions
4.2.1 data encryption
AES-256 encryption algorithm is used to encrypt all the stored data, and TLS 1.3 protocol is used to ensure the security of data transmission and prevent data from being intercepted or tampered with.
Authority Management System
Establish a strict authority management system, only authorized technical and operation and maintenance personnel can access the necessary data while performing their duties, and the access behavior is marked throughout the process, and a strict confidentiality agreement is signed with the relevant personnel.
4.2.3 security mechanisms
Regular system security testing and penetration testing, deployment of firewalls, intrusion detection systems and other protection tools to prevent network attacks, virus intrusion and other security risks.
Information sharing and transfer
5.1 third-party sharing restrictions
Basic principles of sharing
We will not share your personal information and storage files with any third party without your explicit authorization, unless otherwise provided by law and regulations.
5.1.2 limited sharing scenarios
Only share data with the third party in certain scenarios, such as when processing payment package orders through payment agencies such as Stripe, only share the transaction order number and do not provide complete payment account information; Sharing anonymized system log with security inspection agency for Security Vulnerability Investigation.
5.2 rules on the transfer of information
5.2.1 requirements for the assignment of a commercial change
We will notify you 30 days in advance by e-mail of any transfer of user information due to company mergers, acquisitions, asset transfers, etc. . We will ensure that the transferee continues to comply with all terms of this privacy policy.
5.2.2 protection of the assignee's liability
If the assignee can not fulfill the original privacy protection obligations, we will terminate the transfer, and take necessary measures to protect your information security.
6. Users' information-related rights
6.1 access to information and search rights
6.1.1 Information View and copy acquisition
You can log into your EverSave account at any time, view your account registration information, login history and other basic data in the"Account settings-privacy center", and apply to download a copy of your personal information.
Right to correct and supplement information
1 channels for the revision of information
If you find that the information of your account is wrong, you can modify it directly in the account settings. If you need to correct the information recorded by other systems, you can contact the designated mailbox to submit a correction request, we will feedback the result in 3 working days.
6.3 information deletion and account cancellation rights
6.3.1 rules of operation for deletion and cancellation
You can delete any files stored in the account, and the deletion operation is irreversible. If you need to log out of EVERSAVE account, you can submit a log out request through the account settings, complete removal of account data within 15 days of the submission of the write-off request, after which data can not be recovered.
Termination of service after write-off
Upon account cancellation, we will cease to provide you with all services, and no longer retain any of your personal information, unless otherwise required by laws and regulations.
7. Third-party technologies and services
7.1 use of third-party Tools
Scope of data collection for Integrated Tools
The EVERSAVE service may integrate third-party sdks or tool modules, such as Google Analytics for usage statistics, that collect only anonymized usage data and do not involve personally identifiable information.
Definition of third-party liability
The use of third-party technology is governed by its own privacy policy. We are not responsible for the actions of third parties in the handling of information. You can follow links provided by third parties to see details of their privacy policies.
7.2 third-party restrictions on sharing functions
7.2.1 sharing link risk tips
File sharing links generated by EverSave are at your own risk if they are shared with a third party platform. We recommend that you set the link validity and access password, reduce the risk of information leakage.
8. Protection of information on minors
8.1 specifications for use by minors
If you are a minor under the age of 18, you will need to use EVERSAVE with the consent and guidance of your legal guardian, who will also need to help with account registration and information setting.
8.11 mechanisms for guardian intervention
Guardians who find that minors use the service without permission and store relevant information can contact us through the designated email address. After submitting guardianship proof, we will assist in cancelling the account and deleting the relevant data.
8.1.2 restrictions on the use of information by minors
We will not send any commercial information to minors, and prohibit minors from storing and disseminating illegal documents that do not conform to their age stage.
9. Privacy Policy Update
9.1 updating the trigger conditions and the way of publicity
This privacy policy may be subject to change as a result of regulatory changes or service enhancements. The updated policy will be posted on Eversave.com and on our clients.
9.1.1 notification of change in core terms
If the policy changes involve core terms (such as information collection scope, sharing rules, etc.) , we will notify you through the account binding email, and your continued use of the service will be treated as acceptance of the updated policy.
9.1.2 historical version access
You can check the history of the privacy policy at any time through the EVERSAVE website to see if the policy has changed.
10. Contact Information and dispute resolution
10.1 communication channels
If you have any questions, comments or complaints about this privacy policy, or need to submit an application for information correction, account cancellation, etc. , please contact us at: NathalieSnydervpl@outlook.com.
10.1.1 response time
We will respond to your e-mail within 5 working days, complex issues will be given a complete solution within 10 working days.
10.1.2 modes of dispute settlement
If the two parties have disputes on the implementation of the privacy policy, the dispute should be settled through friendly negotiation. If the negotiation fails, either party has the right to file a lawsuit in the court of the main operating place of the service.